Club Data Customer Support -- Tech Note #5

Printer DPI Resolution settings and how they can affect
your Club Office printed reports


Applies to: Club Office Release Any.
Last updated: Monday January 17, 2011.


SUMMARY of the Problem

When printing to labels, checks or other pre-printed forms, the printing doesn't hit the boxes right or is sometimes too high.


PROCEDURE

This is often a problem with the printer driver for your chosen printer, or at least how the driver's settings are configured. Club Office report templates are initially designed at 300 dpi (dots per inch) using an HP laser printer. We've chosen HP as our standard because it's also (more-or-less) the standard most printer manufacturers use for comparison. If your printer's resolution is set to, say 1200 dpi, then there's the real possibility that the template which is designed to be printed at 300dpi may not line up exactly the way it was originally intended. (Note that we have not found the reverse to be true, i.e. printing at 150 dpi.)

Here are some things you can try to solve the problem:

  1. Change your printer's resolution from high resolution mode to normal. You may have to consult your printer's manual for more information. If you can set it to 300 dpi, try that first. Then reprint your reports to see if there's a change.
  2. Your printer settings may provide a method to change the "unprintable area" setting. For example, many laser printers cannot print within 1/2" of the top of the paper because that's where the printer's grippers grab the paper to pull it through the printer. Perhaps you can change this setting to move the printing up/down. It may take a little experimentation.
  3. If you're using a color injet or laser printer, you could turn off the photo mode and put it into some sort of normal or monochrome mode so that it doesn't try to print in its highest resolution. You'll probably find that this will speed up printing, too.
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