how2ar05.htm
Problem - Installments show no values on statements
Things to check:
- The special interest set as the installment uses the zero billing code.
- The billing code for the value to be billed in the current month is zero.
- The member's installment balance is zero, therefore they don't owe anything on the installment because it's been satisfied.
If you don't see an installment transaction at all on the member's statement, check this:
- There is no special interest set up to handle the installment program.
- The special interest for the installment is not turned "on" for the member in question.
- When you processed month-end charges, you may have forgotten to check both the "prepaids and installments" and "special interests" box. BOTH have to be checked.
Overview on how installments work:
The system looks up the special interest and discovers that the G/L account number is supposed to be an installment (a '1' in the install# field in A/R configuration).
The system looks up the amount to bill and finds it is $36.67 (or whatever that month's amount is in the billingcode table).
The system looks up the member's installment balance. This is an amount owed to the club based on the following:
If the balance is an amount equal to or greater than the current installment charge ($36.67 in this example) then it creates the charge and reduces the installment balance by that amount.
If the balance is less than the current installment charge (but not zero) then it creates the charge equal to the remaining balance and then reduces the installment balance by that amount, which effectively zeroes it.
If the balance is zero, the member no longer owes anything on the installment and the system generates a "zero dollar" transaction.