how2it08.htm
How to clear the user log so that no registers are "logged in"
If your system "crashes" before users can officially log "out" of InfoTouch, the user log retains the last time they actually logged in and will possibly prevent important events such as closing out or making a backup. Here's how to fix it.
InfoTouch 2000
- Be absolutely certain that no users are actually logged into InfoTouch before you begin.
- Build a desktop shortcut to run the clearlog.bat file. The shortcut target would probably read as follows: c:\it2000\vertical\clearlog.bat
- Double-click on the shortcut. You may see only a flicker on your screen since it is a very quick procedure. Essentially, what it does is copy a file named LOGCLR.DB over the existing LOG.DB file. Replacing the existing LOG.DB file with a blank copy effectively tells the system that nobody is logged in.
InfoTouch for DOS
- Be absolutely certain that no users are actually logged into InfoTouch before you begin.
- Type CD TNS (and press ENTER) to get into the TNS directory. This is where your data files reside.
- Type the following: COPY LOGCLR.DB LOG.DB (and press ENTER).
- You may see a warning message that the LOG.DB file already exists, and it asks if you wish to overwrite it. Type Y for yes and overwrite the file. Essentially, by copying the LOGCLR.DB over the existing LOG.DB file, you're replacing the existing LOG.DB file with a blank copy which effectively tells the system that nobody is logged in.
- Restart your computer