how2it10.htm
Procedural issue: shutting down the computer vs. logging out and then shutting down
Whether you are using Windows or DOS, in general terms, it is never a good idea to be in the middle of an application when the power to the computer is turned off. Unpredictable things can happen.
If you use WINDOWS...
- Exit InfoTouch completely, all the way out to the Windows desktop so that InfoTouch is not running on the taskbar.
- Then click START - SHUT DOWN.
- When Windows says it's okay, then power down the computer.
What will happen if you shut down the computer without logging out of InfoTouch first:
- The InfoTouch user log will retain the "log-in" and you will likely not be able to run a close-out or backup next time. To fix it, you will need to "clear the user log" manually: click here for more info.
What else can happen...
- An InfoTouch database can become damaged: click here for more info.
- The Windows registry could become corrupted, causing Windows to run erratically thereafter (click START - HELP - type REGISTRY to find help on this truly complex situation.)
- Your computer's hard disk can become corrupted and your computer may not start next time (call your computer hardware vendor for help.)
- You could lose thousands of dollars worth of work, sales and/or receivables if any of these "else" situations occur to you.
If you are a DOS user...
- Press the ESC key on your keyboard (or CANCEL on the touch screen) as many times as it takes to back all the way out of InfoTouch, back to a DOS prompt.
What will happen if you shut down the computer without logging out of InfoTouch first:
- The InfoTouch user log will retain the "log-in" and you will likely not be able to run a close-out or backup next time. To fix it, you will need to "clear the user log" manually: click here for more info.
What else can happen...
- An InfoTouch database can become damaged: click here for more info.
- Your computer's hard disk can become corrupted and your computer may not start next time (call your computer hardware vendor for help.)
- You could lose thousands of dollars worth of work, sales and/or receivables if any of these "else" situations occur to you.