Office: 952-941-0855   
Fax: 763-550-0721
   


 

Customer Support Services

Your customer support subscription is the core of our partnership and a key to your success. The subscription includes the latest releases of our software, unlimited support during normal office hours and access to our customer support web site. After-hours, emergency support is also available to subscribers on an additional fee basis

Training Services

Whether it's on-site at your facility, in our office, or live via the Internet to the comfort of your private office or your home, Club Data is eager to help you get up-to-speed with your new systems.

Consulting and Coaching

Sometimes, we all could use a quick refresher course while at other times, just a little boost is all we need to get the job done. Club Data has been serving clubs for nearly 50 years and for those times when the answer to a problem is really elusive or you're just looking for a different perspective, give us a call.

Because we've been in the club industry for more than thirty years, we can offer the expertise and perspective that is sometimes needed to help you reach that elusive operational or procedural solution to a pressing issue at your facility. What's more, we have allied ourselves with tax professionals who specialize in sticky club accounting situations for those special times when the issue at hand is particularly thorny. We can come to you, or you can come to our office, or we can just chat over the phone. Whatever the problem, we are ready to help.

But more often that not, sometimes you just need a sounding board, or perhaps one of your staff needs a little coaching boost now and then on how to use a certain module, how to use the computer more efficiently, or maybe a different viewpoint in how to solve an everyday operational problem. We're just a phone call away.

Custom Forms Printing

We can help you put forth the professional image your club deserves with custom statements, forms and other products. Delivery is quick and reorders are a snap -- no need to keep large stocks of custom supplies on hand.

Custom Programming

We take great pride in helping customers solve problems, and sometimes that means going the extra mile with a custom software module or report template. Customer-requested features are often incorporated into our software.

Our staff is eager to help you get the information that you need to make timely business decisions. Sometimes this means custom modifications to our core program code or unique add-on modules that are specific to your operation.

We actively solicit product enhancement ideas from customers because we know that the club industry is a dynamic, changing environment. Many of these enhancement ideas are incorporated into the core program code and all users get them automatically as part of their customer support plans. Other custom enhancements are by specific quote. Call 952-941-0855 or email:
support@clubdata.com.

Computer or POS Hardware

We can provide computer systems, POS hardware and peripherals, or if it's your preference to secure them on your own, the necessary technical specifications you need to make an informed purchase. Our goal is to work with you, not in competition against you.

Data Conversion

If you're thinking about new software for your club, don't forget that we provide data conversion services, too. We know that changing software isn't always the easiest thing in the world to do and we try to make converting to our software as quick and painless as it can be.